Primary server not load vsmp

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This topic contains 2 replies, has 2 voices, and was last updated by  Erez 5 months, 3 weeks ago.

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  • Author
    Posts
  • #6284

    Fatmie
    Participant

    What is the possible problem if vsmp just stop loading at initializing backplane? No configuration loading..

    #6285

    Erez
    Participant

    Hello Fatmie,
    Please verify that you have an infiniband HCA card on each of the nodes and that those HCA are connected to an IB switch (or point to point, if 2 or 3 nodes are used)?

    #6318

    Erez
    Participant

    Hello Cyberops team,

    Please download and run getinfo.sh (our data collection tool) on your vSMP Foundation Free system:

    1. Download from http://www.scalemp.com/downloads/getinfo/getinfo.sh
    2. Execute “getinfo.sh” as root while the system is idle
    3. Send the output tgz file to support@scalemp.com

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