Home › Forums › Using vSMP Foundation › Primary server not load vsmp
Tagged: cyber, cyber security, information security
This topic contains 2 replies, has 2 voices, and was last updated by Erez 4 months ago.
What is the possible problem if vsmp just stop loading at initializing backplane? No configuration loading..
Please verify that you have an infiniband HCA card on each of the nodes and that those HCA are connected to an IB switch (or point to point, if 2 or 3 nodes are used)?
Hello Cyberops team,
Please download and run getinfo.sh (our data collection tool) on your vSMP Foundation Free system:
1. Download from http://www.scalemp.com/downloads/getinfo/getinfo.sh
2. Execute “getinfo.sh” as root while the system is idle
3. Send the output tgz file to email@example.com
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